IT Services 

Services of IT-Informatik

We take care of your individual requests. Our competent and independent service team is at your disposal; it is composed of male and female employees of all ages allocated between two headquarters in the south and north of Germany. Thereby we offer you experience in different IT systems, IT solutions and applications. With our IT services you can access to a wide-ranging know-how.  

During the counselling and development of your applications we pay attention to a close connection with our IT service management. This way we can quickly find a solution for you. 

What we offer to our services SAPHelp, IT-CRMHelp, OPR@Help, SAP-BIHelp and Microsoft-BIHelp

  • Hotline support
  • Software repair
  • Adjustment of the software to changing environmental conditions
  • Adjustment to modified software
  • Adjustment to modified hardware
  • Adjustment to modified operating procedures
  • Information and counselling
  • Knowledge database
  • System monitoring
  • Database service, data backup 

Our service, your added value!

  • Assistance in IT service management or in the installation and taking over of an IT service management
  • Load relieving of your IT department by taking over various services
  • Increase of your IT security through guaranteed accessibility and standardisation of processes
  • Calculable costs and savings effects (assistance within the agreed service time and service level agreements during all working days per year)
  • Guaranteed reliability of our services through service contracts 

As varied as our services – our clients:

  • SMEs with compact IT departments
  • Major companies with IT service management knowledge
  • Companies that would like to outsource their IT department

ITEM - Client magazine of IT-Informatik (01/2018)

- Are you ready? - Free ride for factor: plus - We are Berliner - You can read about that and much more in the current issue of ITEM.

Download of ITEM as PDF file

Focus Journal: IT-Services

  • - Not available -

Success-Stories: IT-Services

  • - Not available -

Your contact person

Joachim Ambrosius
Head of Sales Division Germany

Tel.:+49 731 93542 161