The challenges of digital transformation for SMEs are great. In this process, IT-Informatik accompanies the future. You can read about that and much more in the current issue of ITEM.
Download of ITEM as PDF file
You can maintain contacts with your clients by using our IT.CRM and bring systematically together spread information from telephone calls, e-mails and fax messages. This way you can get an overall picture of your clients through this knowledge base. Thanks to our IT.CRM you can extend the client’s conditions and recognise quicker your clients’ needs. Requirement structures and behaviours are systematically recognised. This enables you to strengthen and expand your relationship with the client. This is based on the prerequisite that you optimally evaluate your customer data with our IT.CRM. In addition to that, with our IT.CRM you can optimise the acquisition of new clients. Customer profiles that you can easily create with our IT.CRM help recruit new targeted clients and respond to their specific needs. You can increase your regular customer’s satisfaction through a higher level of personalisation with our IT.CRM. This way you can improve your image with your clients. Well-known companies, such as Mineralbrunnen AG, Zwilling, Rapunzel, Märklin, Varta Microbattery or Karlsberg rely on our IT.CRM system.